Azura77 Privacy Policy — Data Protection for Malaysian Users

§1Policy Introduction & Scope

This Privacy Policy is issued by azura77 ("we", "our platform") and applies to all registered members, platform visitors, and any individual who interacts with the services azura77 whether via our website, mobile app, or official communication channels.

This policy explains:

• The types of personal data we collect from you.
• The purposes for which that data is collected and used.
• The parties who may have access to your data.
• The security measures we take to protect your data.
• Your rights as a data subject under Malaysian law.

By using the platform azura77, you agree to the practices described in this Privacy Policy. This Policy should be read together with Terms & Conditions us.

§2Personal Data Collected

Azura77 only collects data that is genuinely necessary to operate the platform securely and comply with applicable laws. Below is a summary of the data we collect:

Data We Do Not Collect

Azura77 never stores your credit or debit card details directly. All card transactions are processed entirely by verified third-party payment providers. We also do not collect biometric data such as fingerprints or facial recognition for standard identity verification purposes.

§3How We Use Your Data

Personal data collected by azura77 used solely for the following purposes:

Account & Platform Operations

• Creating and managing your member account on the platform azura77.
• Processing deposits and withdrawals via FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay.
• Verifying your identity during the Know Your Customer (KYC) process as required by law.
• Gives you access to all games and platform features, including slots, Live Casino, football, and poker.

Security & Fraud Prevention

• Detecting and preventing fraudulent activity, money laundering (AML) and the financing of illegal activities.
• Identifying unauthorised access or hacking attempts on your account.
• Compliant with reporting requirements to Malaysian authorities where required by law.

Marketing & Communications

• Sending information about the latest promotions, bonuses, and special offers azura77 — with your consent only.
• Sending important account notifications such as transaction confirmations and security alerts.
• Personalizing your platform experience based on the gaming preferences you have shown.

Service Improvement

• Analysing usage patterns to improve platform performance and user experience.
• Conducting internal research to develop new features that are more relevant to Malaysian users.

§4Data Sharing & Disclosure

Azura77 does not sell, rent or disclose your personal data to third parties for their marketing purposes. However, in certain circumstances, we may need to share some of your information with the following parties:

Approved Service Providers

We work with trusted service providers to operate the platform, including:

• Payment processors — to facilitate transactions via FPX, DuitNow, Touch 'n Go eWallet and other methods.
• Game software providers — to deliver slots, Live Casino, and poker to you.
• Cloud services & hosting — to store data securely within a controlled environment.
• Analytics providers — to understand platform usage patterns in aggregate, anonymised form.

All service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes agreed upon.

Legal Requirements

Azura77 may disclose your data to Malaysian authorities where:

• There is a court order or official directive from a law enforcement agency.
• Required for compliance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).
• There is a financial fraud investigation involving your account.

§5Data Security

Your data security is our top technical priority azura77. We implement multiple layers of security measures to protect your personal information from unauthorized access, loss, or accidental disclosure.

Technical Security Measures

• 256-bit SSL/TLS Encryption for all data transmitted between your device and our servers.
• Data encryption at rest — sensitive data is stored in encrypted format within our database.
• Two-factor authentication (2FA) available to all member accounts as an added layer of security.
• Intrusion detection system (IDS) that monitors suspicious activity in real time.
• Multi-layered firewall that prevents unauthorised access to our server infrastructure.

Organisational Security Measures

• Only staff who require access to your data in order to carry out their duties are permitted to do so.
• All staff azura77 undergo regular data security training.
• Independent third-party security audits are conducted at least once a year.
• A clear incident response procedure to address any potential data breaches.

What You Need to Do

The security of your account also depends on your own actions. Azura77 recommends that you:

• Using a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) in your account settings.
• Never sharing your login credentials with anyone — including our support staff.
• Notify us immediately at support@azura77.my if you suspect any unauthorised access.

§6Cookies & Tracking Technologies

Platform azura77 uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Collects aggregated and anonymised data on how users interact with our platform for improvement purposes.
• Functional Cookies: Remembering your preferences such as language and display settings for a more personalised experience.
• Marketing Cookies: Used to display relevant advertisements. You can opt out of these cookies through your browser settings.

Managing Your Cookies

You can manage and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform. azura77. For more information on how to manage cookies, refer to your web browser's help documentation.

§7Your Rights Under the PDPA

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights over the personal data we hold:

§8Data Retention Period

Azura77 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law:

• Active account data: Retained for as long as your account remains active or as needed to provide services to you.
• Financial transaction records: Retained for a minimum of 7 years as required under Malaysia's anti-money laundering (AMLA) legislation.
• KYC records (identity verification): Retained for a minimum of 6 years from the date of the last transaction.
• Support communication records: Retained for 2 years for quality control and dispute resolution purposes.
• Technical log data: Retained for 90 days for security and troubleshooting purposes.

Once the applicable retention period has elapsed, your data will be securely deleted or anonymised in a form that can no longer be used to identify you.

§9International Data Transfers

In certain operational circumstances, your personal data may be processed or stored outside Malaysia, particularly by international game software providers that partner with azura77. When this occurs, we ensure that:

• The recipient country or region maintains a level of data protection equivalent to or higher than Malaysia.
• Comprehensive, legally binding data processing agreements have been signed with all data recipients.
• Data transfers are carried out only where necessary and with appropriate technical safeguards in place.

Azura77 does not transfer data to countries without adequate data protection laws unless strict contractual safeguards are in place.

§10Children & Privacy

Platform azura77 is intended for individuals aged 18 and above. We do not knowingly collect personal data from children or minors under the age of 18.

Should we discover that personal data belonging to someone under the age of 18 has been inadvertently collected, we will take immediate steps to delete that data and close the relevant account. If you believe your child or any minor has registered with azura77, please contact us immediately at support@azura77.my.

§11Privacy Policy Amendments

Azura77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any material amendments will be communicated to you via:

• A clear notification on the platform's main page azura77.
• A notification email to your registered address.
• In-account notification upon your next login.

The "Last Updated" date at the top of this document will be revised whenever amendments are made. Your continued use of the azura77 after the amendments take effect will be considered your acceptance of the updated policy.

§12Contact Privacy Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or the way azura77 manage your personal data, please contact our Privacy Officer through the following channels:

• Privacy Officer Email: support@azura77.my (subject: "Privacy Policy Enquiry")
• Live Chat: Available 24/7 directly on the platform — response time is typically under 5 minutes.

We are committed to resolving any privacy concerns you may have within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD).